Tag: Customer Management

Customer Service in a Mobile World

Customer Service in a Mobile World

| August 16, 2013 | 1 Comment

With the Internet making it possible to search for information in an instant, the need for real-time customer service and response is quickly growing, and businesses need to keep up the pace. Using their mobile devices, customers are staying connected now more than ever to ask businesses questions, and they expect immediate answers. To maintain customer […]

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